Business Support Assistant
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The role
Crown Estate Scotland has an exciting opportunity for a Business Support Assistant to join our team on a permanent fulltime basis.
By joining the Crown Estate Scotland team, you’ll be surrounded by dedicated and talented individuals who are passionate about what they do, giving you the opportunity to learn and develop. You’ll be working alongside like-minded individuals who are working towards achieving the shared goal of making Scotland a better place
About the role
To provide support to colleagues across the business whilst developing skills in business administration. The role covers front of house, hospitality, facilities and ad hoc administrative duties as required. The Business Support Assistant is the first point of contact for all visitors.
The successful candidate/s for this new role within the organisation will be responsible for:
- Supporting the delivery of an effective Business Support function
- Carrying out reception duties, including answering telephone calls and greeting visitors.
- Making the office a welcoming environment for staff and visitors, ensuring meeting rooms are set up (including IT set up) as required, kept tidy and presentable, and cleared down after meetings and at the end of each day.
- Assisting the Business Support Manager and Assistant Office Manager in providing administrative support to the business, including arranging meetings, booking catering, arranging travel and accommodation.
- Being responsible for outgoing mail and processing and delivery of incoming mail.
- Preparing orders for office supplies and stationery.
- Assisting the Business Support Manager and Assistant Office Manager to keep accurate Health and Safety compliance records.
- Ensuring visitors are offered refreshments, signed in, advised of location of facilities etc.
- Responsible for ensuring the office is presentable, tidy and well maintained. Liaising with external suppliers when necessary (cleaning company etc).
- Responsible for ensuring that kitchen areas are presentable, well maintained and fridges and cupboards regularly cleared and cleaned. Ensuring recycling is separated and sorted.
- Arranging courier services for colleagues when required.
- Maintaining stationery and general office supplies – conducting regular stock checks
The contractual working location of this role is our Edinburgh office. However, we believe work is something you do, not a place you go to, and we are committed to supporting employees to work flexibly and in a way that suits their role and preferences.
The starting salary will be £25,775 with potential for future progression as well as eligibility of annual cost of living rises. The maximum salary for this role is currently £28,959. The role also benefits from 25 days’ annual leave, increasing to 30 days after four years’ service, plus 11.5 of public/ privilege days. Crown Estate Scotland encourage flexible working and operate a discretionary flexi-time scheme. This role offers participation in the Civil Service pension scheme.
At Crown Estate Scotland we believe that continuous learning and development helps us to do our best in work and build professional skills and expertise. We offer a range of training opportunities delivered by external training providers and in-house experts and provide all employees with access to LinkedIn Learning. We also support individuals to pay professional membership fees relevant to their roles and aim to support additional study and learning requests wherever possible.
As well as helping you to develop professionally, we also support your personal development through our ‘Wellbeing Matters’ programme with its focus on four important pillars of wellbeing – physical, emotional, social, and financial.
About You
You should:
- Have excellent IT skills across Microsoft Office, especially Excel, Word, PowerPoint, Microsoft Teams and SharePoint.
- Have strong customer service skills.
- Have relevant business qualification or experience
You will have the following qualities, which are key to success in this role:
- Able to work calmly and efficiently whilst under pressure.
- Able to produce quality work with excellent attention to detail.
- Able to take personal responsibility and accountability.
- At ease with technology and willing to learn
- Able to prioritise daily tasks including fielding calls, distributing mail and greeting visitors
About us
We manage property – including buildings, land, coastline and seabed – on behalf of people of Scotland. Our purpose is to invest in property, natural resources and people to generate lasting value for Scotland. Our profits go to Scottish public spending.
We work in a way that:
- Generates prosperity and value for all of Scotland;
- Supports the growth of sustainable business and industry in Scottish seas and on the coast;
- Makes places better for those who live, work and visit there;
- Promotes sustainable ways of producing energy, food, and other products; and
- Creates opportunities for people to use and benefit from the Scottish Crown Estate.
Our values of Integrity, Excellence, Collaboration and Commercialism help us to put our purpose into practice. They shape how we work, underpin our actions, and help to make Crown Estate Scotland a great place to work.
By joining the Crown Estate Scotland team, you’ll be surrounded by dedicated and talented individuals who are passionate about what they do, giving you the opportunity to learn and develop. You’ll be working alongside like-minded individuals who are working towards achieving the shared goal of making Scotland a better place.
Crown Estate Scotland is committed to diversity and inclusion, and we encourage applications from people from all backgrounds. We want to ensure every candidate has a positive experience and can most effectively demonstrate their suitability for the role they are applying for. Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment and selection process.
We welcome requests to work on a job share basis.
The benefits
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